Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has shipped.
Domestic Shipping (United States)
- Standard Shipping (3–5 business days) — $5.99 flat rate
- Free Standard Shipping on orders over $45
International Shipping We ship internationally via USPS and DHL Express. International shipping rates are calculated at checkout based on destination and package weight. Delivery times vary by country. Customers are responsible for any applicable customs duties, taxes, or import fees.
Order Tracking Once your order has shipped, you will receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.
Damaged or Lost Packages If your order arrives damaged or is lost in transit, please contact us at info@digitaldirectmarket.com within 7 days of the expected delivery date and we will work to resolve the issue promptly.
Contact Us For any shipping questions, reach us at info@digitaldirectmarket.com.